Privacy Policy

1. Introduction

CreatorVoice.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CreatorVoice iOS application ("the App"). Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address (when you create an account)
• Account credentials and profile information
• Payment information (processed securely through Apple's App Store)
• Contact information when you reach out for support

2.2 Voice Data

The App records and analyzes your voice to provide coaching services. Voice recordings are processed to extract acoustic features such as pitch, pace, tone, and clarity. We do not use your voice data for any purpose other than providing and improving our services.

2.3 Usage Data

We automatically collect information about how you interact with the App:

• Device information (model, operating system, unique device identifiers)
• App usage statistics (features used, session duration, frequency of use)
• Performance data and crash reports
• Analytics data to improve user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the App's voice coaching services
• To analyze your voice and provide personalized feedback and recommendations
• To process payments and manage subscriptions
• To send you important updates, notifications, and support messages
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns to improve app performance
• To develop new features and enhance existing functionality
• To detect, prevent, and address technical issues or security vulnerabilities
• To comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Voice recordings are encrypted during transmission and storage
• Personal data is stored on secure servers with restricted access
• We use encryption protocols to protect sensitive information
• Regular security audits and updates are performed
• Access to personal data is limited to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information and voice data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us at creatorvoice.ai@gmail.com.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist in operating the App (e.g., cloud storage, analytics providers). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information for any other purpose with your explicit consent.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at creatorvoice.ai@gmail.com. We will respond within 2 business days.

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at creatorvoice.ai@gmail.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and the right to object to processing. You also have the right to lodge a complaint with a supervisory authority.

11. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, if appropriate, by sending you an email notification or in-app alert. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: creatorvoice.ai@gmail.com

We typically respond within 2 business days.